Frequently Asked Questions

Yes. Open My Orders → Track Order to see the current status. You will also get notifications as the order moves.

Delivery is charged per pin code and may be free above a certain order value. The exact amount is shown on the checkout screen before you place the order.

Use the "Check delivery availability" box on the product page or in the cart to confirm whether we serve your pin code.

Eligible items can be returned in unused condition with original packaging and tags. Some categories are non-returnable — see the Return Policy page for details.

Go to My Orders, open the order and choose Request Return. Our team will arrange a pickup.

Refunds are processed after the returned item is received and checked. The amount goes back to your original payment method or your wallet.

Cash on Delivery is available now. Online payment options are being added and will appear at checkout once live.

Yes. If your wallet balance covers the order total, Wallet appears as a payment option at checkout.

COD availability depends on your pin code and is shown at checkout.

Tap Register on the login screen, enter your details and verify the OTP sent to your email.

Use "Forgot Password?" on the login screen. We will email you an OTP to set a new password.

Watch & Earn on the Account screen credits your wallet, and referring a friend rewards both of you. See your history in My Wallet.